ServiceNow Connector
Connect to ServiceNow to import incidents, problems, change requests, and CMDB data.
Connect your ServiceNow instance to import incidents, problems, change requests, and CMDB data into your AI pipelines.
Setup Instructions
1. Navigate to Data Integrations
Go to one of your flows, click the Data Integrations tab and select Select an Integration.
2. Select ServiceNow
Search for ServiceNow in the list and click Connect.
3. Configure the Connector
Create a dedicated service account in ServiceNow with read access to the tables you want to import.
- Connector Name: A descriptive name (e.g., "ServiceNow ITSM")
- Instance URL: Your ServiceNow instance URL (e.g.,
https://yourcompany.service-now.com) - Username: Service account username
- Password: Service account password
Note: On every sync, a new version of your data is created. Up to 5 versions are stored by default.